South Seas Hotel Policies

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  • Park…

    Beach

    Enjoy two nights or more of luxury with our South Beach Park and Play Package. Unwind in the comfort…

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  • Book Now & Save 20%

    South Seas Swimming Pool

    Plan ahead and save on your tropical getaway! Get a reduced rate on great accommodations when you…

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  • South Beach Park and…

    Bike riding on the beach

    Enjoy two nights of luxury with our Two Night South Beach Park and Play Package. Unwind in the…

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  • Book Non-Refundable and…

    Lamp Post

    Book early and save $20 off our Best Available Rates with our Non-Refundable special. Reserve today…

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  • Stay 7 Nights and Save…

    Guest Room

    Make us your South Beach your home base for 7 days or more and save 15%. Laze in a hammock, have…

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  • 2-NIGHT RELAX AND DINE…

    South Seas Dining

    Enjoy two nights of luxury with our 2-Night Relax and Dine package. Unwind in the comfort of your…

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  • Pilikia by the Pool Gift…

    Bar

    When you stay at the South Seas Hotel and purchase a $50 gift card for Pilikia by the Pool,  we…

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Policies

Best Rate Guarantee

If you find a lower rate for the same room type, either prior to making a reservation OR within 24 hours of booking with us, please either call our reservations department or email the details to us at rates@atlanticstars.com

Please include your contact information and reservation number if you have made a booking directly with us. If you qualify for the offer, we will not only match the rate that you found, we'll lower your rate by $10 per day.

Please note that to qualify for the Guaranteed Best Rate offer, the rate that you found:
  • Must be for the same number of nights
  • The room type must be identical
  • Offer not valid on non-refundable rates
  • Rate must have been found on a website where a reservation can be made directly

Privacy Policy

We are very much aware of your concerns about the privacy of your information. We have no desire or intent to infringe on your privacy and we will not provide your personal information to anyone else.

When you provide your personal information such as name, address, email address and telephone number, we will not give or sell this information to any outside company for any use.  The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you at our site.

All of the information contained in this website, including the site design, graphics, and text are the copyrighted property of the South Seas Hotel. Any other trademarks, company names, product names and/or logos set forth in this website are the property of their respective owners.

We appreciate your confidence in us and promise that we take your privacy seriously.

Deposit and Cancellation Policy:

 

A Refundable 1night deposit is required at the time of booking with a 1 day cancellation policy. Except for non-refundable or advanced purchased bookings as they cannot be cancelled or transferred at any point

Group bookings are subject to their contracted policy.

Cancel 24 hours prior to arrival to avoid a penalty of one night's room and tax charges.


Terms & Conditions:


Check in time is 3 PM. 
Check out time is 11 AM. 
Early check-ins will not be guaranteed.
Early checkouts are subject to a one night charge, unless it is a non-refundable reservation.
Late departures are subject to additional charge. Departures after 6 pm are subject to a one night charge.

Rates are subject to change. 

Please provide time of arrival when ordering an "Enhance Your Stay" amenity on the Confirm Reservation page.
A valid credit card must be presented upon check in. An amount equal to room/ tax (unless prepaid) plus $35 per night for incidentals for the entire stay will be authorized upon check-in, this authorization will be released to the credit card holder at time of Check-out. Please contact the hotel directly to inquire about details.
CASH POLICY: If paying cash the hotel must receive payment in advance for room and tax plus $35 a day deposit for incidental charges. 
Beach service for lounge chairs and/  or umbrellas are not included.

Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. 

Children up to 9 yrs old stay free with an accompanied adult.

Extra person charge is USD 30.00 +plus tax for each person ages 10 and up (max 4 people in a room).

No pets allowed. 

Property is completely non-smoking.

Cribs are available upon request. 

Self-parking is not available.

Valet parking is available at a charge of USD 29.00 per day with in & out privileges

Mail and Package Policy: 

 

All packages should be addressed as follows:

South Seas Hotel

1751 Collins Ave,

Miami Beach, Fl 33139

Hold for: Guest Name (Name on the reservation)/Confirmation # (required)

Arrival date:

There is a storage fee for each package sent to the hotel. The following fees are current and subject to change:

SIZE/WEIGHT

HANDLING/STORAGE FEES

Standard letters

Free of charge

Packages/boxes

(up to 40 lbs)

$5/each/day

Any unclaimed packages will be returned to the sender after fourteen (14) days. Due to limited storage space, we request that shipments not arrive any earlier than two (2) days prior to arrival.